How to Find Your User ID at Network Solutions

Go to Networksolutions.com. You will see a tab on the top righthand side of the page that says 'Manage Account.' Below 'Manage Account' is a dropdown menu, and the first option is 'Log In.' Click on 'Log In.' This will take you to the account management page, where you will see a log-in area where you can put in your user id and password. Below the password option is a link that reads 'I've forgotten my user id or password.'
Click on the link that reads 'I've forgotten my user id or password.' You will be automatically directed to a new page that gives you the option to retrieve your password or user id. On the righthand side of the page, there is a box with information on how to retrieve your user id. This can be done either by providing the email address that you used to register the domain name or by entering your domain name.
Type in your domain name in the box provided and click the 'retrieve user id' button. A new page will appear that will show both the primary contact as well as the technical contact. There are two circular buttons on the page, one for the primary contact and one for the technical contact. Click on the primary contact and click 'continue.' Once you click 'continue,' a page will appear that provides you with the option to have your user id sent to your email address on file or to update your email address via fax in the event that your address is no longer valid. Assuming that your email address is valid, simply click on the option to have your user id emailed to you and click the 'continue' button. Your request will then be confirmed and your user id will be automatically emailed to you. In the event that you do not see it straight away in your inbox, be sure to check your spam or junk folder to see if it went there by mistake.
Select the option to update your email address via fax in the event that your previous email address no longer works or is outdated and click the 'continue' button. You'll be asked for your new email address and to provide a telephone number. Click the 'go' button and continue to follow the instructions to update your email address via fax.
Write down your user id once you have obtained it and save it in your email as well for future reference. In the event that you encounter and problems trying to retrieve your user id or need further assistance, click on the Network Solutions Customer service page (see Resources). The customer service page includes both online customer service information as well as telephone numbers for both United States and International customers.
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