Monday, August 31, 2015

How to Find the Login for FTP for GoDaddy


Check the email you received from GoDaddy when you created your Web hosting account. GoDaddy recommends that customers print out this confirmation email, because it contains important account information that customers often need to use as they manage a website. Either find the email within a folder of your email browser or find the printed copy of the email, because it contains your login name and password.
Visit the GoDaddy website and enter your Customer Number in the upper-left corner of the homepage. Click the 'My Account' tab and then click 'Web Hosting' from beneath the 'Products' section in the left sidebar. Select the domain you wish to view and find the 'Overview' tab. Within the 'Overview' tab, you will see a 'Login' box with your username.
Create a new password if you cannot remember your password and you do not have your confirmation email from GoDaddy. Visit the GoDaddy website and enter your Customer Number in the upper-left corner of the homepage. Click the 'My Account' tab and then click 'Web Hosting' from beneath the 'Products' section in the left sidebar. Click 'Launch' beside the correct hosting account. Within the 'FTP' section, find the 'Password' field and select 'Change.' Enter a new password twice into the appropriate fields and select 'Update.' GoDaddy warns that it may take as long as one hour for a new password to take effect.
Contact GoDaddy if you continue to experience technical problems. Dial (480) 505-8877 to speak with a support representative. Provide your customer PIN or the last four digits of the credit card you used to pay for your Web hosting. Providing either of these numbers identifies you to GoDaddy -- the customer service representative will not assist you without either of these numbers. Ask the support representative for your login information. The representative will email you the information to the email address associated with your Web hosting account.
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1 comment:

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