How to Fix an Internet Server (4 Steps)

Check for service outages. This is the major cause of concern when it comes to server problems. If service is interrupted, you will not be able to access the Internet. Call your Internet Service Provider and see if there are outages in your area or if your service has been canceled. If you can do anything to get service restored, do so.
Contact your server company to see if your contract has expired or if you no longer have service with the company. The server company or hosting company can limit your access to your server if you aren't fulfilling your side of the contract or haven't paid your bill. Do whatever is necessary, such as signing a new contract, paying your bill or changing hosting companies, until your service is restored.
Unplug your modem and router from your server connection if you've explored service and server issues and both are working properly. Leave them unplugged for at least 10 minutes and then plug them back in. See if you can connect to your server.
Contact your server's help desk if you still cannot connect. It could be that the company has some type of hardware or software issue causing you to not be able to get online.
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